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Asfand Yar Arsalan

Switzerland

Asfand Yar Arsalan

MSc Business Information Systems | Data & Digital Transformation

AnalyticsDigital TransformationBI (Power BI / Tableau)Process Improvement

About

Profile, motivations, and what I’m aiming for

Profile

I build practical data & digital solutions that improve customer experience and business performance. My work spans analytics (Power BI/Tableau), process improvement, and digital maturity measurement.

Highlights

  • MSc in Business Information Systems (FHNW, Switzerland)
  • Experience with Power BI, Tableau, SQL, BPMN 2.0, Orange, Excel
  • Built a Digital Maturity Performance Index (DMPI) linked to NPS for showrooms

Motivation & Goals

I’m motivated by turning messy information into clear decisions. I enjoy projects where stakeholders, business needs, and technology come together—especially in transformation, analytics, and customer experience.

Open to: internships / entry roles in BI, analytics, operations, digital transformation, and business analysis.

Projects

A selection of my work

Digital Maturity Performance Index (DMPI) + NPS

Digital Maturity Performance Index (DMPI) + NPS

Case study: Building Materials Suisse (Richner) showrooms

Developed a weighted index across digital tools adoption, customer interaction, engagement, sales impact, and operational efficiency. Used it to compare showrooms and extract actionable insights for digital strategy.

ExcelTableauAnalyticsIndex DesignStakeholder Insights
Customer Booking Analytics (LetMeShip)

Customer Booking Analytics (LetMeShip)

BI project: segmentation + usage patterns

Analyzed customer booking behavior, carrier usage trends, and retention signals. Built dashboards to support operational decisions and service optimization.

TableauData CleaningSegmentationBI Dashboards
Insurance Type Prediction (Orange)

Insurance Type Prediction (Orange)

Classification model + evaluation

Created a prediction model to estimate the most likely insurance type selected by customers. Focused on feature selection, model comparison, and interpretability.

OrangeML BasicsEvaluationFeature Engineering

CV

Experience + Education (and a downloadable PDF)

Experience

2023 – Present

Business Informatics / Analytics Projects · FHNW & Industry Projects

  • Designed dashboards and KPI tracking for business decision-making.
  • Built and validated a digital maturity scoring framework across showrooms.
  • Produced insights linking digital usage to customer experience (NPS).

Prior Experience

Operations / Management (Hospitality) · 12th Avenue Hotel (Lahore)

  • Improved guest experience and maintained strong review ratings.
  • Coordinated events and managed operational workflows.
  • Handled cross-functional coordination and customer-facing execution.

Education

2025

MSc Business Information Systems

FHNW (Switzerland)

  • Focus: Digital transformation, analytics, business processes

BSc (add your degree here)

Your University

  • Add key modules / achievements

Credentials & Degrees

Certificates, courses, and achievements

Power BI / Data Analytics (Add certificate name)

Issued by Institution / Platform

Date: YYYY-MM

View credential

BPMN 2.0 / Process Modeling (Add certificate name)

Issued by Institution / Platform

Date: YYYY-MM

View credential
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Contact

Reach out for roles, collaboration, or a chat

Details

If you want the contact form to actually send emails, I can adapt this to a Next.js API route (Resend / EmailJS / Formspree). Right now it’s a static form.

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